Ivanti Subprocessors
On premise Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Cloudsphere |
United States |
privacy |
425 Tasso Street, Palo Alto, CA 94301, USA |
On premise agentless data center discovery service |
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way, Redmond Washington, 98052, USA |
Microsoft suite of applications and services within the organization |
Salesforce.com, Inc |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
Hosted Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Aha! Labs Inc |
United States |
122 W 26th St Fl 8, New York City, New York, 10001, USA |
Product suggestion/enhancement portal |
|
AWAN InfoTech Private Limited |
India |
privacy |
Anejas Towers, Fifth Floor, No: 4 & 5, Developed Plots, Industrial Estate, OMR, Perungudi, Chennai - 600096, Tamilnadu. India |
24/7 Network Operation Center and Database Administrator |
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Cloudflare, Inc |
United States |
[email protected] privacyquestions |
101 Townsend St., San Francisco, CA 94107, USA |
Web monitoring, WAF, Denial of Service protection, and CDN provider |
Coveo Software Corp |
Canada, United States |
coveoprivacy |
620 Davis Street, San Francisco, CA 94111, USA |
Support Community intelligent search tool |
Critical Start, Inc. |
United States |
Data Privacy Officer Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, [email protected] |
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA |
24/7 managed detection and response provider |
Crowdstrike, Inc. |
United States |
150 Mathilda Place, Sunnyvale, CA 94068, USA |
Endpoint and Cloud Workload Protection. |
|
Cynerio, Inc. |
United States |
The Yard, 157 Columbus Ave., New York, NY 10023, USA |
IoT platform for Ivanti Neurons for Healthcare, escalated support. |
|
Docebo Inc. | United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
Espressive, Inc. |
United States |
5201 Great America Parkway, Suite 110 Santa Clara, CA 95054, USA |
Espressive's Barista Chatbot is integrated into Ivanti Neurons Digital Assistant |
|
Full Story, Inc. |
United States |
120 Ottley Dr. NE , Atlanta, GA 30324, USA |
Website analytics |
|
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Microsoft Azure |
Australia, Canada, Germany, United Kingdom, United States |
Microsoft Enterprise Service Privacy Microsoft Corporation |
One Microsoft Way, Redmond Washington, 98052, USA |
Infrastructure and data hosting, CDN, Operations |
MongoDB Limited |
Ireland, United States |
1633 Broadway, 38th Floor, New York, NY 10019, USA |
Storage of environment configuration, engine data, and audit logs |
|
New Relic, Inc. |
United States |
188 Spear St , San Francisco, CA 94105, USA |
Infrastructure monitoring platform |
|
Persistent Systems Limited |
India |
privacyofficer |
402 Senapati Bapat Road, Pune 411016, India |
Provides technical support services |
Qualys, Inc. |
United States |
Qualys Privacy Administrator |
919 E Hillsdale Blvd, 4th Floor Foster City, CA 94404, USA |
Vulnerability Management |
Rackspace US, Inc.* |
United States |
206 E. 9th Street, Suite 1300 Austin, TX 78701, USA |
Outbound email relay service |
|
R. Software, Inc. DBA RapidAPI* |
United States |
2 Shaw Alley, San Francisco, CA 94105, USA |
API Proxy that is used only when utilizing third party customer/partner integrations |
|
Salesforce.com, Inc |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
|
Securin, Inc. | United States |
Privacy Officer |
2440 Louisiana Blvd NE Suite560, Albuquerque, New Mexico, 87110, USA | Vulnerability Management |
SendGrid, Inc.* |
United States |
375 Beale St #300 San Francisco, CA 94105, USA |
Email Relay service |
|
Virima, Inc. |
United States |
1155 Mount Vernon Hwy Ste 800, Atlanta, GA 30338, USA |
Ivanti Neurons for Discovery Service Mapping, escalated support |
|
Workato, Inc. |
United States, Singapore, Germany |
215 Castro Street, Suite 300, Mountain View, CA 94041, USA |
iPaaS platform for Ivanti Neurons for ITSM, ITAM and Lines of Business |
*Optional
Cherwell Subprocessors
On-premise Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Salesforce.com, Inc |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
Hosted Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Amazon Web Services, Inc. |
United States |
410 Terry Avenue North Seattle, WA 98109-5210, USA |
Infrastructure and data hosting, CDN, Operations |
|
Atlassian, Inc. |
United States |
350 Bush Street Floor 13, San Francisco, CA 94104 USA |
Multiple services, including status page, wiki |
|
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Cloudflare, Inc. |
United States |
[email protected], privacyquestions |
101 Townsend St, San Francisco, CA 94107, USA |
Web monitoring, WAF, Denial of Service protection, and CDN provider |
Critical Start, Inc. |
United States |
Data Privacy Officer Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, USA [email protected] |
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA |
24/7 managed detection and response provider |
CrowdStrike, Inc. |
United States |
15440 Laguna Canyon Road #250, Irvine, CA 92618, USA |
Endpoint and Cloud Workload Protection |
|
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Microsoft Azure |
Australia, Canada, Netherlands, United Kingdom, United States |
Microsoft Enterprise Service Privacy, Microsoft Corporation |
One Microsoft Way, Redmond Washington 98052, USA |
Infrastructure and data hosting, CDN, Operations |
New Relic, Inc. |
United States |
188 Spear St, Suite 1200, San Francisco, CA 94105, USA |
Infrastructure monitoring platform. |
|
Palo Alto Networks, Inc. |
United States |
privacy |
3000 Tannery Way, Santa Clara, CA 95054, USA |
Network firewall and endpoint security |
Salesforce.com, Inc. |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
MobileIron Subprocessors
On-premise Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Amazon AWS |
United States |
410 Terry Avenue North Seattle, WA 98109-5210, USA |
Ivanti End Point Manager Mobile (Core) App Gateway, Dedicated Core |
|
Answer Connect* |
United States |
privacy |
1033 SE Main St Portland, OR 97214, USA |
24x7 Support overflow call answering service |
Benison Tech USA, Inc. |
United States |
info |
2100 Geng Road Embarcadero Place, Suite 210, Palo Alto, CA 94303, USA |
Engineering and Support services |
Clickatell, Inc.* |
United States |
dataprotection |
900 Island Dr UNIT 202, Redwood City, CA 94065, USA |
Online messaging service provider for device users with non-US phone numbers |
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
Lookout, Inc. |
Canada, India, Ireland, Germany, Japan, Singapore, United States |
3 Center Plaza, |
Partnered with Lookout to provide Ivanti Neurons for Mobile Threat Defense as an integrated add-on to Ivanti Neurons for Unified Endpoint Management; escalated support |
|
Microsoft |
United States |
Microsoft Privacy, |
One Microsoft Way, Redmond Washington, 98052, USA |
Microsoft suite of applications and services within the organization |
NetNumber Inc. |
Netherlands, United States |
dataprivacy |
650 Suffolk Street, Suite 307, Lowell, MA 01854, USA |
Carrier and country lookup |
New Relic |
United States |
privacy |
188 Spear St, San Francisco, CA 94105, USA |
Logging |
Persistent Systems Limited |
India |
privacyofficer |
402 Senapati Bapat Road, Pune 411016, India |
Provides technical support services |
Salesforce.com, Inc. |
United States |
privacy |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
SendGrid, Inc. |
United States |
375 Beale St #300, San Francisco, CA 94105, USA |
Email relay service |
|
TeamViewer Germany GmbH |
Germany |
[email protected] or TeamViewer Germany GmbH, for the confidential attention of the DPO |
Bahnhofsplatz 2 73033 Göppingen, Germany |
Help@Work integration. Provide remote access capabilities to the mobile device |
Zimperium, Inc. |
Australia, Germany, Japan, Singapore, United States |
privacy |
4055 Valley View, Dallas, TX 75244, USA |
Partnered with Zimperium to provide Ivanti Mobile Threat Defense administrative console, and for escalated support. |
*Optional
Hosted Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Amazon Web Services, Inc. |
United States, Germany, Ireland, Japan, Australia, Singapore |
410 Terry Avenue North Seattle, WA 98109-5210, USA |
Infrastructure and data hosting, CDN, Operations |
|
Answer Connect* |
United States |
privacy |
1033 SE Main St Portland, OR 97214, USA |
24x7 Support overflow call answering service |
Benison Tech USA, Inc |
United States |
2100 Geng Road Embarcadero Place, Suite 210, Palo Alto, CA 94303, USA |
Engineering and Support services |
|
Clickatell, Inc.* |
United States |
dataprotection |
900 Island Dr UNIT 202, Redwood City, CA 94065, USA |
Online messaging service provider for device users with non-US phone numbers |
Cloudflare, Inc |
United States |
[email protected] privacyquestions |
101 Townsend St., San Francisco, CA 94107, USA |
Web monitoring, WAF, Denial of Service protection, and CDN provider |
Confluent, Inc. |
United States | [email protected] | 899 West Evelyn Ave, Mountain View CA 94041 USA |
Facilitates Neurons for outgoing MDM messaging, data replication and logging. |
Coveo Solutions, Inc. |
United States |
coveoprivacy |
620 Davis Street San Francisco, CA 94111, USA |
Support Community intelligent search tool |
Critical Start, Inc. |
United States |
Data Privacy Officer Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, USA [email protected] |
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA |
24/7 managed detection and response provider |
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
ElasticSearch, Inc. |
United States |
[email protected], Attn: Privacy Team, 800 W. El Camino Real, Suite 350, Mountain View, CA 94040, USA |
800 West El Camino Real Suite 350, Mountain View, CA 94040, USA |
Data hosting for Neurons for MDM |
Lookout, Inc. |
Canada, India, Ireland, Germany, Japan, Singapore, United States |
3 Center Plaza, |
Partnered with Lookout to provide Ivanti Neurons for Mobile Threat Defense as an integrated add-on to Ivanti Neurons for Unified Endpoint Management; escalated support |
|
MapQuest Holdings LLC |
United States |
4235 Redwood Ave., Marina Del Rey, CA 90066, USA |
Map Quest feature in the administrative and self-service portals |
|
MacStadium | Ireland | privacy @macstadium.com |
3525 Piedmont Rd NE Building 7, Suite 700, Atlanta, GA 30305, USA | Infrastructure as a Service provider for Incapptic Connect |
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way, Redmond Washington, 98052, USA |
Microsoft suite of applications and services within the organization. |
Microsoft Azure |
United States, Germany, Ireland, Japan, Australia, Singapore |
Microsoft Enterprise Service Privacy, Microsoft Corporation |
One Microsoft Way Redmond, Washington 98052 USA |
Infrastructure and data hosting, CDN, Operations |
Mixpanel, Inc. |
United States |
[email protected], Mixpanel, Inc. One Front Street, 28th Floor San Francisco, CA 94111 USA |
One Front Street, 28th Floor, San Francisco, CA 94111, USA |
Product analytics for Mobile Iron apps |
New Relic |
United States |
188 Spear St, San Francisco, CA 94105, USA |
Logging |
|
Persistent Systems Limited |
India |
privacyofficer |
402 Senapati Bapat Road, Pune 411016, India |
Provides technical support services |
Salesforce.com, Inc. |
United States |
privacy |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
SendGrid, Inc. |
United States |
375 Beale St #300, San Francisco, CA 94105, USA |
Email relay service |
|
Splunk, Inc. |
United States |
[email protected], Splunk Inc. Office of the Data Protection Officer |
270 Brannan Street, San Francisco, CA 94107, USA |
Logging used for trouble shooting |
TeamViewer Germany GmbH |
Germany |
[email protected] or TeamViewer Germany GmbH, for the confidential attention of the DPO |
Bahnhofsplatz 2 73033 Göppingen, Germany |
Help@Work integration. Provide remote access capabilities to the mobile device |
Zimperium, Inc. |
Australia, Germany, Japan, Singapore, United States |
privacy |
4055 Valley View, Dallas, TX 75244, USA |
Partnered with Zimperium to provide Ivanti Mobile Threat Defense administrative console, and for escalated support. |
*Optional
Pulse Secure Subprocessors
On-premise Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Salesforce.com, Inc. |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
Hosted Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Amazon Web Services, Inc. |
Germany, India, United States |
410 Terry Avenue North Seattle, WA 98109-5210, USA |
Infrastructure and data hosting, CDN, Operations |
|
Benison Tech USA, Inc. |
India |
2100 Geng Road Embarcadero Place, Suite 210, Palo Alto, CA 94303, USA |
Engineering contractor services |
|
Citrix Systems, Inc |
United States |
15 Network Drive, Burlington, MA 01803, USA |
Secure file transfer |
|
Cloudflare, Inc |
United States |
[email protected] privacyquestions |
101 Townsend St., San Francisco, CA 94107, USA |
Web monitoring, WAF, Denial of Service protection, and CDN provider |
Critical Start, Inc. |
United States |
Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, [email protected] |
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA |
24/7 managed detection and response provider |
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
inContact, Inc. |
United States |
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA |
Phone management and support |
|
Lookout, Inc. |
Canada, Ireland, United States |
3 Center Plaza, |
Integrated Cloud Access Security Broker and Secure Web Gateway for Ivanti Neurons for Zero Trust Access, escalated support services |
|
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Microsoft Azure |
Canada, Netherlands, Singapore, United Arab Emirates, United States |
Microsoft Enterprise Service Privacy, Microsoft Corporation |
One Microsoft Way, Redmond Washington, 98052, USA |
Infrastructure and data hosting, CDN, Operations |
New Relic |
United States |
188 Spear St, San Francisco, CA 94105, USA |
Logging |
|
Salesforce.com, Inc. |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
RiskSense Subprocessors
Hosted Products and Solutions
Name |
Location |
Privacy Contact |
Address |
Description of Services |
---|---|---|---|---|
Amazon Web Services, Inc. |
Germany, India, United States |
410 Terry Avenue North Seattle, WA 98109-5210, USA |
Infrastructure and data hosting, CDN, Operations |
|
Cloudflare, Inc |
United States |
[email protected] privacyquestions |
101 Townsend St., San Francisco, CA 94107, USA |
Web monitoring, WAF, Denial of Service protection, and CDN provider |
Critical Start, Inc. |
United States |
Data Privacy Officer Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, USA [email protected] |
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA |
24/7 managed detection and response provider |
Docebo Inc. |
United States | [email protected] | 600 N. Thomas Street, Suite A, Athens, GA 30601, USA | Learning Management Software |
Securin, Inc. |
United States |
Privacy Officer |
2440 Louisiana Blvd NE Suite560, Albuquerque, New Mexico, 87110, USA |
Vulnerability Management |
Microsoft |
United States |
Microsoft Privacy, Microsoft Corporation |
One Microsoft Way Redmond Washington, 98052 USA |
Microsoft suite of applications and services within the organization |
Salesforce.com, Inc. |
United States |
One Market Street, San Francisco, CA 94105, USA |
Customer Relationship Management System |
Subsidiary Affiliates
Name |
Primary Operating Location |
Address (City/Country) |
Privacy Contact |
---|---|---|---|
Cherwell Software APAC Pty Ltd |
Australia |
New South Wales, Australia |
|
Cherwell Software GmbH |
Germany |
Heidelberg, Germany |
|
Cherwell Software, LLC |
United States |
Utah, USA |
|
Ivanti Comercio de Software Brasil Ltda |
Brazil |
Sao Paulo Brazil |
|
Ivanti Software Canada, Inc |
Canada |
Vancouver, Canada |
|
Ivanti France SAS |
France |
Paris, France |
|
Ivanti Germany GmbH |
Germany |
Frankfurt am Main, Germany |
|
Ivanti Hong Kong Limited |
Hong Kong |
Wanchai, Hong Kong |
|
IT Ivanti Israel Ltd |
Israel |
Ramat Gan, Israel |
|
Ivanti International Limited |
Ireland |
Dublin, Ireland |
|
Ivanti Singapore PTE Limited |
Singapore |
Singapore |
|
Ivanti Software (Schweiz) AG |
Switzerland |
Zurich, Switzerland |
|
Ivanti Australia PTY Limited |
Australia |
Sydney, Australia |
|
Ivanti Software BV |
Netherlands |
Hertogenbosch, Netherlands |
|
Ivanti Software de Mexico, S. de R.L. de C.V. |
Mexico |
Mexico City, Mexico |
|
Ivanti Software Engineering Romania S.R.L. |
Romania |
Bucharest, Romania |
|
Ivanti Software Ireland Group Limited |
Ireland |
Dublin, Ireland |
|
Ivanti Software KK |
Japan |
Tokyo, Japan |
|
Ivanti Poland Sp. Z. o o |
Poland |
Warsaw, Poland |
|
Ivanti Software Technology (Beijing) Co., Ltd |
China |
Beijing, China |
|
Ivanti Sweden AB |
Sweden |
Stockholm, Sweden |
|
Ivanti Technology India Pvt Ltd |
India |
Hyderabad, India |
|
Ivanti UK Limited |
United Kingdom |
London, United Kingdom |
|
Ivanti Foreign Branches, Inc. |
United States |
Utah, USA |
|
Pulse Secure GmbH |
Germany |
Munich, Germany |
|
Pulse Secure UK Limited |
United Kingdom |
Doncaster, United Kingdom |
|
Pulse Secure, LLC |
United States |
Utah, USA |